Privacy Policy

1. Introduction

Avataari ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to create digital clones and preserve your legacy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address)
• Content you upload to train your digital clone (text, documents, voice recordings, videos)
• Voice recordings used to create your AI voice clone
• Communication preferences and settings
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

• Device information and IP address
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• To create and maintain your digital clone
• To generate your AI voice clone so your avatar can speak in your voice
• To provide, operate, and improve our services
• To communicate with you about your account and updates
• To ensure security and prevent fraud
• To comply with legal obligations

3A. AI Providers & Data Processing

When you interact with your avatar, Avataari works with trusted third-party AI providers to generate responses, transcribe speech, and synthesise your voice. We share only the data each provider needs for its task, and none of them use your content to train their general models:

Google Gemini (Response Generation)

When you chat with your avatar, your messages - together with the relevant stories, documents, and details you have added - are sent to Google's Gemini API to generate a response in your style, grounded in your own content. Avataari uses the Gemini API on a paid plan: your content is not used to train Google's models. Google may retain limited data for a short period for abuse monitoring and to meet legal obligations, as described in its terms.

• Data shared: your chat messages and the relevant content from your avatar's knowledge base
• Purpose: generating your avatar's responses
• Retention: Avataari stores your conversation history (which you can delete); Google's retention is governed by its API terms

Google's processing is subject to the Gemini API Terms and the Google Privacy Policy.

ElevenLabs (Voice Synthesis)

When you opt in to voice cloning, your voice recordings are transmitted to ElevenLabs to create a personalised voice model. ElevenLabs processes this audio solely to generate and host your voice model on our behalf. No voice data is used to train ElevenLabs' general models.

• Data shared: voice audio samples you provide
• Purpose: creating and storing your personal voice model
• Retention: voice models are deleted when you delete your account, or when you remove your voice sample from your profile and deallocate it from all avatars

ElevenLabs' processing is subject to the ElevenLabs Privacy Policy.

OpenAI Whisper (Speech Transcription)

When you speak to your avatar, your audio may be transcribed using OpenAI's Whisper model. Transcripts are used only to generate a response and are not stored beyond the active session.

OpenAI's processing is subject to the OpenAI Privacy Policy.

Biometric Data Notice

In some jurisdictions, voice recordings and voice prints may be considered biometric identifiers. Voice cloning on Avataari is optional - it is only used if you choose to enable it, and it uses only the recordings you provide. Your voice data is used solely to build your own voice model; it is never sold, shared, or used to train general AI models. You can delete your voice model and recording at any time from your account settings.

4. Data Ownership and Control

You own your data. Period.

• All content you upload remains your property
• You can export or delete your data at any time
• We never sell your personal information to third parties
• We never use your data to train models for other users

5. Data Security

We implement industry-standard security measures to protect your information:

• Enterprise-grade security measures
• Secure data storage with industry-leading infrastructure
• Regular security audits and updates
• Access controls and authentication

6. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our platform (under strict confidentiality agreements), including Google (Gemini API) for generating your avatar's responses, ElevenLabs for voice synthesis, and OpenAI for speech transcription
• To comply with legal obligations or protect rights and safety
• In connection with a business transfer (with notice to you)

7. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Export your data in a portable format
• Opt-out of marketing communications
• Object to data processing

To exercise these rights, please use our contact form.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience and measure advertising effectiveness. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function.

8.1 Meta Pixel

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising campaigns and understand how visitors interact with our website. Meta may set cookies (_fbp and _fbc) on your device for this purpose. This helps us:

• Measure and optimize our advertising performance
• Understand which ads lead to conversions
• Create better advertising experiences

The information collected by Meta Pixel is subject to Meta's Privacy Policy. You can opt out of personalized ads by visiting Facebook Ad Preferences.

9. reCAPTCHA Enterprise

We use Google reCAPTCHA Enterprise to protect our website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis.

The information collected by reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: